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Return
Policy
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For any reason you are not completely happy with your
purchase, you may return it to FirstStopSports.com up to 30 days
from the date of purchase for a refund of the product purchase price.
Shipping Not Included: However, depending on the reason for return,
a restocking fee may be applied (typically 15% of total purchase
price). |
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The sealed package must be unopened. |
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The following items that are non returnable
are: leather helmets, autographed memorabilia and display cases. |
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For all returned items you MUST contact First
Stop Sports (720-353-0736 or info @ first stop sports.com) for a
Returned Material Authorization (RMA) number prior to return. No
refunds will be issued for items with no RMA numbers. |
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Damaged Items: On any damaged item that you
received you MUST contact FirstStopSports.com within 24 hours.
All items that are damaged upon arrival must be returned within
10 days. |
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Damaged Package: All items are carefully packaged
for shipping. Upon receipt closely inspect the package. If the package
is damaged, do not accept it. USPS or UPS will return the shipment
to us at no cost to you and we will ship a new product. Otherwise,
the above return policy becomes effective after you have taken receipt
of the item(s). |
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Exchange or Credit: When FirstStopSports.com
receives the returned item, you will receive either a full credit
toward an exchange or a credit on your charge account. Most credits
will occur between 1 and 10 days from the date in which we receive
the return. |
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Contact Customer Service, or call us at 720-353-0736
Monday through Friday 8AM - 5PM or info @ firststopsports.com with
any questions. |
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FirstStopSports.com will charge a 15% restocking fee
if an item is returned without first receiving an RMA from FirstStopSports.com
customer service or if an item is returned to the incorrect address.
So, before returning any items, contact Customer Service. |
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First Stop Sports is committed
to your total satisfaction.
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